HOMES in rural Herefordshire are facing a fifth day without water, with still sparse communication from Welsh Water.

David Lewis, who lives near Ross-on-Wye, said the promised return of water supplies in the Broad Oak and Llancloudy areas had not happened, despite promises from the company.

Water went off on Sunday across a huge part of Herefordshire, including the Golden Valley, with hundreds of homes from Dorstone to Llangarron affected.

Mr Lewis said Welsh Water's latest update indicated that repairs had been completed and they were refilling the system.

That would take around six hours, Welsh Water said, but 17 hours on there is still no tap water.

"This statement was patently untrue," Mr Lewis said.

"We did get a ‘trickle’ through one tap about an hour ago but this has now stopped.

"This is the start of our fifth day without water."

He said Welsh Water's website is still not giving out detailed or accurate information, with the latest update, as of midday on Thursday, issued 20 hours ago.

Welsh Water said its team had been working hard to restore water to the main strategic parts of the system and good progress had been made.

"While this has ensured supplies have returned to the majority of customers affected, we are aware of pockets of areas where customers either have no water or low water pressure," it said, adding that should be sorted by the early hours of Thursday morning.

"We have delivered bottled water to our most vulnerable customers and also delivered bottled water to those served by our Dorstone reservoir and Welsh Newton reservoir who we know have been without water for some time," a spokesperson added.