WITH the current negative criticism of the NHS and social behaviour generally, it is encouraging to be able to record something more positive.

I recently tripped over the pavement outside the St Michael's Hospice shop in Hereford, falling flat on my face with blood flowing profusely. Immediately, several passers-by rushed to help.

Luckily, one had first aid experience and I was laid flat, bandaged and had a chair provided, while the ambulance was summoned.

When it arrived, the helpers waved me onboard. The paramedics were first class, making me comfortable, even cleaning the blood from my coat. Very gentle and very kind.

At the A&E department, I was treated reasonably quickly with stitches in my forehead. I was kept in overnight; the hospital staff were excellent, sympathetic, encouraging and very professional. I left the hospital after lunch, very appreciative of the services received.

Unfortunately I cannot thank in person the passers-by who rushed to my aid. It does indicate, however, that there is still such a thing as 'society' in Hereford, with generous people who would help anyone in similar circumstances. I will always be grateful. Long may such a spirit flourish.

RAYMOND EVANS Church Street, Leominster