A HEREFORD firm has won a hat-trick of international accolades.
Mitsubishi Forklift Trucks has recognised HFT Forklift’s commitment to excellence.
In recognition of the outstanding customer service and support they provide, HFT Forklifts Ltd has been presented with three top honours at the annual Mitsubishi Forklift Trucks Dealer Awards.
They are: the gold award, dealer of the year award, and after sales dealer of the year award.
The awards event recognises the fork truck dealers worldwide that consistently demonstrate outstanding customer support, not just in sales but through long-term aftercare as well.
Announcing the winners at Coventry’s Coombe Abbey Hotel, Mike Jones of Red Diamond Distribution, UK importer for Mitsubishi forklift trucks, said: “The gold award is one of our highest accolades, but to win both dealer and after sales dealer of the year too is a truly remarkable feat.
“To achieve this, HFT has demonstrated excellent customer service, professionalism and all-round performance - the exemplary attributes which ensure that forklifts, and the businesses they serve, are always in action.
Accepting the honour, the Hereford company’s dealer principal Jamie Crawford said: “We always do our utmost to ensure customers receive the best advice, service and support. As such, we are absolutely delighted that our hard work has been recognised by a global organisation like Mitsubishi.
“To have won not one, but three top awards is fantastic. It really is testament to our team’s passion, expertise, and commitment to delivering the highest standards of customer care.”
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