NatWest's Commercial Street branch to close in Hereford

Hereford Times: NatWest's Commerical Street branch in Hereford will close on August 26. NatWest's Commerical Street branch in Hereford will close on August 26.

ONE of Hereford's NatWest branches will close in August due to falling numbers.

Sarah Binnie, regional relations manager at Royal Bank of Scotland, confirmed this morning that the Commercial Street branch will shut on August 26.

Ms Binnie said that only 60 customers regularly use the branch on a weekly basis and more people are now choosing other ways to do their banking.

"Over our whole branch network there has been a 30 per cent drop in branch transactions since 2010, whilst online and mobile transactions have grown by more than 200 per cent," said Ms Binnie.

"Our branch network is very important to us and we are investing £750million over the next three years to improve the way we serve our customers.

"This will include branch refurbishments, investment in digital banking and upgrading our ATM network."

Ms Binnie confirmed that the nine staff in Commerical Street will be re-deployed to nearby branches.

NatWest will still have a presence in Broad Street, while the ATM machine in Commercial Street will be retained.

Customers will also be able to withdraw money, check their balance and pay bills at the Post Office.

"We’ve advised staff and we’re writing to our customers at all these branches to make them aware of the closure and the different ways they can still bank with us," said Ms Binnie.

"If customers are concerned about how this will impact their banking, they can go into the branch where staff will be happy to discuss the alternative options available."

Comments (2)

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1:55pm Wed 28 May 14

TwoWheelsGood says...

'Pay bills at the Post Office' - have they seen the size of the queues in there??
'Pay bills at the Post Office' - have they seen the size of the queues in there?? TwoWheelsGood
  • Score: 8

7:33pm Thu 29 May 14

William Rudd says...

No bloody wonder.I went there yesterday at 4.50 and it was closed.Walked to the one in Broad Street and it was open as it should be like Commercial Rd til 5PM.
No bloody wonder.I went there yesterday at 4.50 and it was closed.Walked to the one in Broad Street and it was open as it should be like Commercial Rd til 5PM. William Rudd
  • Score: 0

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