I AM writing after reading the letter from Steve Lloyd of Leominster about the Maylord shopping centre (Broken lift is poor show, Letters, October 8).

I, too, am disabled. I struggled out of my car the week before, and to my dismay, the escalators were not working, the lift wasn’t working and I discovered two older exits are now not in use.

I struggled, and on returning, I had to pay £3.60 to exit. There was nobody to complain to and I was disgusted. Maybe things are now better.