A HEREFORDSHIRE care company is celebrating being given a top rating by a popular home care review site.

Home Instead Hereford have recently been ranked as one of the top home care providers in the area on homecare.co.uk.

The company, owned by Natalie Cooke and Andrew Wood, has achieved a 9.9 out of 10 score on the website based on independent positive feedback and comments from clients and their family members. The company is dedicated to ‘changing the face of ageing’ through providing companionship-led home care services to the local elderly generation.

Andrew said: “We opened our Home Instead office in 2019, with the aim of bringing high-quality home care services to older people across Herefordshire. To achieve such a wonderful score, directly from positive feedback from our clients and their loved ones, is such an honour.

“Home Instead is the highest rated home care company on homecare.co.uk across the UK, and we are proud to be part of such a caring and dedicated network. Our number one priority is to keep seniors safe, well and happy in their own homes and we think our rating reflects this! We are absolutely delighted to be named as the top home care provider in the area, and we would like to thank our amazing clients for giving us such glowing feedback

“It is always great to know that our care services are appreciated and making a real difference to the lives of older people across the area.”

Home Instead Hereford has witnessed growth in client numbers month on month since they opened, even throughout the pandemic, a period which highlighted the health and safety benefits of home care. In 2020, Home Instead was able to keep both its caring team and their clients safe throughout the pandemic, implementing rigorous infection control protocols and following guidance from Public Health England with regards to wearing PPE.

Home Instead Hereford provides home care services to older people throughout the local community, with services ranging from home help and companionship, to more specialist dementia and post-discharge care. To find out more about how their services can help you or a loved one, please call 01432 804000 or visit https://www.homeinstead.co.uk/hereford/