A HEREFORD pub has shut its doors as the tenants and landlord Heineken appear wrapped in an argument over its future.

The Plough Inn, in Whitecross Road, said it had to take drastic action and hit out at Heineken company Star Pubs and Bars for showing a "total lack of support and respect" during a "massive disagreement" over the future of the pub.

The pub said it gave notice on October 19, 2022, as the tenants wanted to leave in three months due to ongoing health problems.


But it said Star Pubs and Bars and done very little to help, such as trying to re-let the pub, on the corner of Plough Lane and Whitecross Road.

They had even written to the managing director to say they would post the key backs at the end of January – but did not get a reply.

"We have found Star Pubs and Bars have been less than honest with us, failed to deliver on promises and are as transparent as a black-out curtain," a notice pinned to the pub's front door said.

"We are sorry to cause any inconvenience to our customers, but the fault lies with Star Pubs and Bars/Heineken and their inability to communicate."


A spokesperson for Star Pubs and Bars said the Plough was leased to independent operators to run as their own business and it had been in contact with the couple to "arrange an amicable surrender of their lease".

But the spokesperson said the couple made the decision to close the pub last week without notice.

"We are working to get it reopened as quickly as possible," they said.