A CARE company in Hereford has received a prestigious award from a national reviews website, having been named one of the top 20 home care companies in the West Midlands.

It means Home Instead Hereford has become part of the top four per cent of home care companies in the region.

The Rotherwas firm has made it into the impressive place on the list out of 553 home care companies, and this is the second time it has won this award.


The accolade is based on the home care company's reviews on homecare.co.uk, the UK's top home care reviews site considered to be the "TripAdvisor for home care", it said.

Natalie Cooke, co-owner of Home Instead Hereford, said: "The team at Home Instead in Herefordshire is absolutely delighted to be recognised, now for the second year in a row, in the top 20 list of providers across the West Midlands area.

"Having started the business only in 2019, we are thrilled that our clients and their loved ones have recognised and valued the highest quality of holistic care which we work hard to provide by recruiting the very best care staff in the county."


The firm provides a wide range of care services, including personal care, dementia care, home help and companionship care.

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Amanda Hopkins, reviews manager of homecare.co.uk, said: "Top quality home care is crucial as it enables people to continue living in their own homes and maintain their independence, with their home care worker often becoming their friend and companion.

"The past two years have been particularly hard for disabled and older people, as many were forced to self-isolate to protect themselves from Covid, with care workers playing a vital role in keeping them mentally and physically well.

"Our reviews are by those who receive home care as well as their family and friends. This helps others to search for the right care provider, where compassion, trust and empathy are at the heart of their care."