WE would sincerely like to thank the NHS in Hereford for three instances of swift and personal service.

My husband had an X-ray on Monday and then received an email on the findings later that day. He also had a skin sample taken and had the results and an in-depth discussion with a doctor from Kingstone Surgery a few days later.

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I received a telephone call from the pharmacist at Kingstone Surgery for a medication review, which was exactly on time, thorough and informative.

We are extremely appreciative of the efficient service, so thank you everyone!