HUNDREDS of homes will be visited as gas is slowly turned back on in Herefordshire villages.
Cadent will be visiting around 230 homes as it reintroduces gas to the villages of Prior’s Frome, Mordiford, Holme Lacy and Fownhope.
The company restored supply to around 50 additional homes last night after gas was reported to have been cut off by people living in the area on Tuesday (September 6).
The homes visited today are mainly in the Hampton Bishop area and homes on the routes heading towards the village.
“But not into – just yet,” said a spokesperson from Cadent.
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People are not to attempt to turn their own supply back on as engineers must do that to ensure everyone’s safety.
As well as turning the supply back on, they will check boilers, appliances and everything gas-related, to make sure it’s all working as it should be.
“We do need to carefully phase restoring supplies. This is both for safety and to avoid gas being lost again. That’s why we cannot give absolute timings at the moment,” said the spokesperson.
Cadent’s current plan for today is then to move into Prior’s Frome village, at the earliest in the late morning, then Mordiford village in the late afternoon, then Holme Lacy this evening.
Fownhope is currently in the plan for tomorrow because of the way the underground gas network is structured.
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“We would be there sooner if we could,” said the spokesperson.
You will see engineers in the area of Fownhope today, carrying out essential work in preparation for turning supply back on.
“We want to be as upfront and clear with you as we can, but please be aware that these timings are subject to change – depending on how tests and assessments progress today.”
Do you need to stay in?
It would be helpful for Cadent if people stayed in as engineers will need to access properties to restore supply and carry out checks.
“But if you need to go out, that’s fine too. We keep a log of properties where we’ve had no answer and will make multiple visits through today, well into this evening, and into tomorrow,” said the spokesperson.
“We can’t thank you enough for the wonderful way you’ve responded to this and your consideration for our engineers working hard to get your gas back on. Your patience and kindness is amazing.”
Where can you get hot food?
Hot food vans will be back open again today, from 12pm for anyone without means to cook a meal. These meals are free.
One van is at Hampton Bishop Village Hall, the other in the car park of The Green Man, Fownhope.
“Thank you to both locations for your support in making space available to accommodate these facilities,” said the spokesperson.
Cadent customer support teams are also on site and will be into this evening at both Hampton Bishop Village Hall and The Green Man (car park), Fownhope.
Staff have a list of customers who are on the priority services register and regularly calling in on them too.
You can ring the team direct on 0800 072 0035. If you can, please visit in person, as that line is very busy.
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