Hereford City RSS Feed Send your news, pictures & videos


Community Banner

Large order meant Hereford's main post office ran out of stamps


Hereford’S main post office ran out of stamps after a large order stumped staff.

The businessman who wanted to spend more than £1,000 in the St Peter’s Square branch said he would take his custom elsewhere after failing to get his post delivered.

Edward Widgery was hoping to send catalogues to clients across the UK and Europe advertising an auction at his vintage car business but was told the office had just 16 stamps left.

He says the shortage could have seriously damaged his business, Herefordshire Vintage Auctions, and he will now use a private postal firm. “It was certainly not the response I was expecting when I got to the counter,” said Mr Widgery, who set up the business four years ago.

“I needed about 300 £1 stamps but was told they only had 16. They said it was because of the cost of having them in stock, but I have to send these catalogues out four times a year and have never had this trouble.”

Mr Widgery, who had bought around 400 £1 stamps from the same branch earlier in the morning, was told they could order more stamps in by next Tuesday, the day before the auction at the firm’s How Caple base.

The business sends out up to 1,200 catalogues ahead of each vintage car auction, with stamp purchases usually divided between the main city post office and the Old Eign Hill outlet in Hampton Dene.

Mr Widgery said there had never previously been a problem but he can’t take any more chances.

“We eventually sent out catalogues through another firm with the minimum of fuss,” he said.

The Post Office says its stocks are in keeping with “levels of anticipated demand” and that they tried to meet Mr Widgery’s order.

“This customer’s first request for 420 £1 stamps in the morning was substantially above normal demand and exhausted our available stocks,” said Post Office Ltd’s external relations manager Susan Dakin.

“When the customer returned the same afternoon we were unable to accommodate his request on the same day. We would apologise to the customer for any inconvenience this may have caused.”

Comments(4)

nelletap says...
2:10pm Sat 24 Jul 10

I use the post office online; I can save addresses I use regularly and basically print my own postage and then pop them in the post box or the sack at the post office without queuing. Now they have closed down sub post offices I used to use, it is the long queues which are the problem. My husband uses a franking machine which effectively gives a reasonable discount on each item. This gentleman may find that looking at these options save him money - so a hiccup could cause him to save money in the long run. I hope so, as these small, locally based businesses are the life blood of the country. Perhaps he could even find a local business with a franking machine who would share costs with him if he only occasionally needs this volume of stamps. Now all we need is a few more manufacturing companies as well and perhaps we can beat the recession...

swampy says...
6:30pm Sat 24 Jul 10

nelletap, What a good idea, and more convenient.
The trouble is these small sub post offices close down because they don't get used, so thats why I try to use my local shops etc., and keep the money in the community, but sometimes they don't make it easy for you to do that.

leftofmoorfarm says...
8:22pm Sat 24 Jul 10

You can order stamps online from www.royalmail.co.uk They deliver the next working day. If a one day delay in getting their brochures out was going to send them out of business, sorry, but that's really just bad planning. You work out your postage needs in advance, it's not difficult. But "business man doesn't order enough stamps" doesn't fit the HT melodrama policy.

davidtphillips says...
6:00pm Tue 27 Jul 10

Well you do wonder how many people use the main post office when they only keep 700 stamps in stock "due to levels of anticipated demand". No wonder the small post offices were closed.

Totally agree with the comments from the other posters above.

Remember the proverb "Bad planning on your part does not constitute an emergency on my part"


Edward Widgery was told that Hereford’s main post office had run out of stamps when he tried to send out catalogues advertising an auction. Buy this photo icon Buy this photo » Edward Widgery was told that Hereford’s main post office had run out of stamps when he tried to send out catalogues advertising an auction.

Most popular


Local Information

Enter your postcode, town or place name

House prices »   Schools »   Crime »   Hospitals »

Local Businesses