THE emergency department at Hereford County Hospital is extremely busy and health bosses are encouraging people to use other services, if possible.

The A&E at the hospital in Hereford is only for people who are seriously ill and need urgent care and treatment, Wye Valley NHS Trust’s chief operating officer, Jon Barnes, said.

He added: “Our emergency department has been under intense pressure since the start of the year.

"Our nursing and clinical staff are doing a great job, but they are having to prioritise the very sick patients which means those with minor injuries are having to wait a long time."

As is normal for this time of the year, there has been a spike in the number of patients requiring treatment for hip fractures, respiratory conditions and cardiac problems.

Due to the increased numbers of patients coming into the hospital the trust has had to stand down planned inpatient and outpatient activity. All affected patients have been informed.

They have opened additional inpatient capacity where possible.

Mr Barnes added: “Herefordshire is fortunate to have some great alternatives to the emergency department. Please consider these before you head to the emergency department."

The alternatives are: telephoning NHS 111, using the GP walk in centre in Hereford, the Minor Injury Units at Ross and Leominster Community Hospitals, seeing their local GP or seeking advice from their local pharmacy - if their condition or injury is not serious.