A NORTH Herefordshire business has reached another milestone after its manufacturing facility was awarded World Class Operation Management Gold.

The accolade was presented to Kingspan Insulation for its facility in Pembridge.

Covering nine different areas including engagement, quality, maintenance, and production, companies are then given an overall level based on the weighted average of the scores for each part of the WCOM programme.

Most of the work at Kingspan Insulation’s Pembridge site has focused on improvements in manufacturing processes and this area has already seen significant progress.

One of the biggest success stories has been on the production line for the firm’s premium performance Kooltherm insulation range, with waste cut by 70% in the last eight years alone.

As part of the WCOM process, the core facilities around the division are externally audited and scored every year.

This will help to support Kingspan Insulation’s programme of continuous improvement, with a particular emphasis being placed on further improvements in quality, staff training and engagement.

Other sites within Kingspan Group are also working towards the goal of achieving WCOM Gold by 2018.