Martin Field of The Old School House, Burley Gate, warns don’t fall for the web’s ticket touts (From Hereford Times)
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Martin Field of The Old School House, Burley Gate, warns don’t fall for the web’s ticket touts
8:00am Sunday 17th June 2012 in Letters
AS a warning to Hereford Times readers can I mention that, in December, I found out that there would be a number of Cirque Du Soleis performances in Birmingham in April.
Having seen a number of their shows on TV over the Christmas and New Year period, and having made a rash promise, my wife and I were very keen to see the real thing.
I did a trawl through various internet sites, desperate to secure tickets, and came across a ticket agency that appeared to have just the right seats in just the right position.
Nothing else was available, and tickets did not appear to be on sale elsewhere, so I booked four seats, even though they seemed to be very expensive.
Several months later the tickets arrived. They were still overpriced – and I hesitate to say by how much – and they were for a different section of Birmingham’s National Indoor Arena to the one I’d carefully chosen.
It appears that the agency had taken our booking for specific seats, and had then relied on people buying tickets and subsequently selling them on at a profit. I protested, but initially got nowhere.
Eventually I was offered a £20 refund, but this is nowhere near the premium that I have paid on the original ticket prices.
I would advise anyone hoping to go to a major event to do their homework, to check the prices and the dates on which tickets are made available, and then to buy only from an accredited agency.
The performance itself was magnificent, but it would have been far better if I hadn’t had to pay such an inflated price for our seats.
MARTIN FIELD, The Old School House, Burley Gate.
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