RECENTLY I was referred to Hereford's A&E by my GP. I arrived around 3pm, had an X-ray and a minor operation and was on my way home at 5.30pm, only two-and-a-half hours from start to finish. At all times I was treated with politeness, efficiency and respect.

Also, just over a year ago, my son was badly injured in a car accident, and again his treatment was exemplary.

In these days of criticising the NHS, I would like to sincerely thank all those involved with our treatment.

Keep up the good work, everyone.

MARK LUBBOCK Hope-Under-Dinmore