STUDENT Nicola Birch, was pleased to show off a new tool designed by her and Alison Jones (marketing and volunteer recruitment for Home-Start) to help children when they are coming to the end of their journey with one of Home-Start Herefordshire's amazing volunteers.

"The idea is so the charity can get feedback from the children we have been supporting, so that we can understand how they have felt during their time while the volunteer has been supporting them, and if having the support they have felt a difference to their lives and outlook" said Nicola.

"This new colourful tool is going to make such a difference in listening to the child's voice, Home-Start Herefordshire give support to the whole family but it is always hard to assess the children's feelings, so this new spinning wheel will be able to help us move forward and learn more about our outcomes".