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Amy's Hereford film ordeal

A WHEELCHAIR-bound schoolgirl is planning a protest after being forced to crawl up stairs at Hereford’s Odeon cinema because there was no disabled access.

The humiliating experience has meant 15-yearold Amy Clements, who was born with spina bifida, now has to spend her summer holidays travelling to Worcester or Gloucester if she wants to catch the latest big screen releases.

Friends and relatives of the Bishop’s school pupil will next week call on Odeon to install wheelchair- friendly ramps and lifts during a protest outside the Commercial Road building.

But the cinema chain has admitted it is currently ‘not feasible’ to provide such facilities.

The protesting group’s frustration dates back to when Amy and friends were queueing to watch the St Trinian’s movie.

Staff told the group there was no wheelchair access and that she would have to enter through a side door and then climb the stairs.

Amy, from Saxon Gate, off Ross Road, reluctantly agreed to this, but says never again.

“It was my first visit to the Hereford cinema and it was horrible. I had to crawl up the stairs and then to my seat with other cinemagoers walking around me,” she said.

“One of my friends offered to carry me up but I wasn’t going to let her do that.

“It’s not fair. I have friends who are also in wheelchairs and I think the cinema should definitely have wheelchair access.”

Dad Steve said his daughter is now faced with a 50- mile round trip to a wheelchair- friendly venue.

“It’s really frustrating and was so humiliating for Amy. No-one should have to go through that. We’ve since had to go to either Worcester or Gloucester to watch films.”

Odeon said in a statement released to the Hereford Times: “After a full inspection, Odeon regrets that it is not feasible at present to include facilities (at Hereford) providing access for people in wheelchairs.”

Jim Lawes, president of Hereford’s Access For All scheme, said the response does not surprise him.

“It’s just one more form of discrimination,” he said. “I feel a lot of sympathy for the girl. We’ve been campaigning for wheelchair access at the cinema for years now but it’s one of those situations where we can’t do anything about it.”

Amy and her friends are planning to protest outside the Odeon cinema on Commercial Road on Thursday morning.

Odeon is the largest cinema chain in the UK, with more than 100 cinemas which account for nearly a third of all tickets sold.

Laura Moss, Odeon press officer, said she could not discuss the firm’s profits for the past year as it was a private equity company.

But the Odeon’s website shows the cinema chain, which is now part of the Odeon and UCI Cinemas Group, saw revenues from tickets and other retail sales rise 8% in 2007 to £517 million. The Dark Knight, the Batman film showing at Hereford’s Odeon, took £11 million in its first weekend in cinemas across the UK.

Comments(9)

redfish0 says...
12:10pm Mon 11 Aug 08

Apparently, the cinema can allow disabled access by making use of the fire exit where disabled people can then sit at the front. However, rumour has it that this girl decided that no, she didnt want to use the fire exit, wanted to use the main entrance like everyone else and made a big scene out of it.

cursor says...
12:13pm Mon 11 Aug 08

She didn't HAVE to crawl up the stairs and I very much doubt she was "forced" to do so. She also refused to accept a friend's assistance. She was told my staff there was no disabled access.

Seems to me she purposely put herself through this ordeal just so she could complain to the press afterwards. Not all public buildings can practically implement disabled access. The fact that we haven't heard about this issue before tells me that other disabled movie fans sensibly avoid the Odeon for the specific reason that it has no access.

Many Herefordians go to Worcester or Gloucester anyway because Hereford's Odeon is below standards (and has been for years) for today's cinema-going public. Let's hope the ESG provides a cinema of the same quality we expect from every other city in the country, complete with access for wheelchairs.

I'm sure this was humiliating for Amy, but the situation could have been avoided.

fisherman2 says...
9:32pm Tue 12 Aug 08

redfish0:
Can you read? Or is it just pure ignorance that makes you post such drivel?
I quote the article you appear to have skimmed through:
"she would have to enter through a side door and then climb the stairs."

And I suggest you personally crawl up the stairs of the fire escape yourself to see just what an enjoyable experience it is not.

Cursor:
So she didn't HAVE to crawl up the stairs?
Her options were what?
Have her fellow 15yr old friend carry her up many stairs?
Assuming her friend could manage it?
Assuming she didn't slip or drop her and cause serious injury?

Maybe you should get one of your friends to carry you into the pub or a busy shop, and see how dignified you feel?

"Seems to me she purposely put herself through this ordeal just so she could complain to the press afterwards."

ARE YOU KIDDING ME??

You must be a particularly loathsome employee, if you really think that of paying customers.
Would you please identify yourself, as I would love to talk to you in person about that statement.

"other disabled movie fans sensibly avoid the Odeon for the specific reason that it has no access."

More likely to avoid the particular loathsome individual employed there.

"other disabled movie fans"
Don't you mean normal people who happen to be physically disabled?
Or is it you view disabled people as lesser people?
It's people like yourself that ensure there are laws against discrimination.

"but the situation could have been avoided."

Yes that's right. Provision for a great percentage of the population to watch movies in their own home town could have been provided.
Followed swiftly I hope by the dismissal of such heart warming staff as yourself.


Lauren_08 says...
1:20am Wed 13 Aug 08

You have the guts to post those comments when you don't even know half the story, Cursor and Redfish0.
There is a name for people like you and its called
DISCRIMINATION!
You want to get your facts right and learn the whole story before you start sending comments like that! How would this make you feel? Well we will make you crawl along the floor where people spit and chuck there rubbish and see how you like it. How could she make herself as if shes an attention seeker? Don't you think that would be emmbaresing for her. Shes all nervous about just going into the paper so she wouldn't of wanted to make a big deal about it! If you are listing to these rumors then you are as stupid as you seem!! If you haven't noticed rumors AREN'T always true!! I was the one who wanted to do this for Amy so don't go giving her a hard time when it wasn't her who started this in the first place. If you have any problems come to the protest and say them to our faces instead of the internet. 11am Outside Hereford Odeon Thursday Good Luck Amy, I'm with you 100% on this :). Love Lauren X

tinab says...
9:14am Wed 13 Aug 08

Obviously the situation could have been avoided had the Odeon had an inclusive stance rather than an exclusive stance. It appears by saying other people avoid Hereford Odeon if they are unable to climb the stairs the Odeon feel the issue is dismissed. Surely the point is in this day and age discrimination on any front should be stopped. The reason the plight of this young girl has been brought to light is not because she wanted to draw attention to herself, but that her friends are just realising what an unfair world we live in and are trying to change things. This should be applauded, not critisised, especially by someone who obviously has never been subject to this kind of treatment. As far as I know Hereford Odeon is about the only movie house without disabled access, and I for one congratulate the girls for speaking out, well done!

Cider Apple says...
10:48pm Wed 13 Aug 08

I found it hard to believe what I read in the Hereford Times recently about the clear descrimination of a 15 year old disabled school girl. This would never have happened in a major city and goes to show that a large concern such as the Odeon cinema is more interested in profits than the cost involved in implementing disabled access for it's cinema goers. Would it cost too much to install a stair-lift, as the staircase in the Odeon would be wide enough to accommodate this? I feel ashamed that in this day and age we find it acceptable to treat disabled people as second class citizens. Good luck to Amy and her friends in their protest. You have my full support.

Sasha says...
11:11pm Thu 14 Aug 08

Amy you and your friends have shown fantastic courage - your the people who change the world and we need more of you! Don't let the negatives put you off - go for it, we're with you! Your shaking a multi-national company and we're really proud of you.

ss770640 says...
10:32am Fri 15 Aug 08

i smashed my back up a year ago skiing and now enjoy wheeling around also! luckily up here in aberdeen we have proper cinemas that dont have ignorant views and blatent profiteering and discrimation. fire exit is easier given any choice and these people above need to learn how to read english and educate themselves, its muppets like them that are responsible for these negative views. i would take odeon to court make them pay the £15k legal costs that it would otherwise be to install a lift system on the stairs! You will probably get pro bono legal representation from DDA lawyer. We have a lot of buildings modified to suit up here. i should know, i make a point of returning to my old drinking haunts. i find it shocking a mega chain cinema would refuse to rectify the issue "becuase they are about to move building". sue their **** off and teach them a lesson! dont accept their excuses, i can guarantee none of their bosses cant walk! suing them will teach all businesses a lesson across the uk, especially as i read this story on the BBC newsite, good luck

cursor says...
2:21pm Wed 20 Aug 08

I think some of you have misconstrued the tone of my original post and missed my point.

When I wrote that Amy put herself through this so she could go public with it, I meant that she might have done it to draw focus to the lack of disabled access, not as a platform to moan about something.

I actually agree the Odeon should have disabled facilities. Amy was informed there was no access and was advised how to reach the screen via alternative means on a take-it-or-leave-it basis and chose to take it, deliberately putting herself through a humiliating experience that would definitely highlight the lack of access to the public and convince the Odeon that something needs to be done.

I'm not going to respond to those who clearly blew my original post out of all proportion. My comments were based only on the information in the story. Other posters clearly know Amy personally and know more about this issue than is in the HT's article.

I hope your protest went well.

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