Front desks at seven Herefordshire police stations to close

West Mercia's police and crime commissioner Bill Longmore who said the force may look a sharing resources with partners

West Mercia's police and crime commissioner Bill Longmore who said the force may look a sharing resources with partners

First published in News
Last updated

THE front counters at all Herefordshire's market town police stations are to close.

West Mercia Police has today confirmed the desks at Bromyard, Kington, Ledbury, Leominster and Ross-on-Wye will be taken away from the beginning of next month.

The front counters at South Wye in Hereford and Peterchurch will also shut.

They will all be replaced by an intercom system connecting the public to a police 'call-taker'.

The force, which also covers Shropshire and Worcestershire, says the move is part of a "more modern and effective way " of operating its services.

Hereford's front desk will remain open every day.

“The public access our services in many ways, but we have seen the number of people calling at public counters drop in recent years," said chief superintendent Amanda Blakeman, who led a review into 'public contact and front counter provision' which prompted the decision.

"Our review will close some public counters across West Mercia but our analysis of demand has provided evidence which has allowed us to take these steps without impacting the level of service enjoyed by communities.

“This is an opportunity to deliver a more consistent, professional service, which will enable more officers to be deployed where and when they are needed the most in our communities.

"There are a range of methods for public contact and service including calling 101, the introduction of 24/7 contact points at stations to connect callers to the police, 115 Safer Neighbourhood Teams, monthly community meetings and drop-in surgeries."

Across the force, a total of 21 front counters will close from September 1.

The police say areas where front counters are to close will see Safer Neighbourhood Teams step up patrols as well as increasing community meetings and forums.

"The police must be accessible to people," said Bill Longmore, police and crime commissioner for West Mercia.

"I am keen to explore how we can continue to do this in a way that suits the different communities we have in West Mercia, whilst making the most of the resources we have.

"We are currently exploring opportunities to share resources such as front counters with partners wherever possible."

Hereford's front desk on Bath Street will remain open from 8am-8pm six days a week and 10am-4pm on Sunday and bank holidays.

Comments (3)

Please log in to enable comment sorting

12:54pm Fri 8 Aug 14

probono says...

Punishing the Market Towns again. Why not just base everything in Hereford and then take away the buses for people too ? Rural isolation is having a greater and greater meaning for those outside our City but they are expected to pay the same Council tax.
Punishing the Market Towns again. Why not just base everything in Hereford and then take away the buses for people too ? Rural isolation is having a greater and greater meaning for those outside our City but they are expected to pay the same Council tax. probono
  • Score: 9

2:58pm Fri 8 Aug 14

DAVID1875 says...

So whilst trousering £80,000-plus salary from the public purse, Chief Superintendent Amanda Blakeman spends her time conducting a review into "public contact and front counter provision". Any chance her and her officers can spend their time NOT fiddling downwards crime figures, and dealing with widespread drugs offences, burglaries, criminal damage, illegal traveller encampments, violent and sexual offences and vehicle crime?
So whilst trousering £80,000-plus salary from the public purse, Chief Superintendent Amanda Blakeman spends her time conducting a review into "public contact and front counter provision". Any chance her and her officers can spend their time NOT fiddling downwards crime figures, and dealing with widespread drugs offences, burglaries, criminal damage, illegal traveller encampments, violent and sexual offences and vehicle crime? DAVID1875
  • Score: 3

7:13pm Fri 8 Aug 14

Mr.Herefordian says...

Well done Bill you and your deputy should go and the £150,000 plus it costs us for your position could save some of this carnage.
But the Tories introduced these positions that ate not needed so they should scrap them led by Jessie.
Well done Bill you and your deputy should go and the £150,000 plus it costs us for your position could save some of this carnage. But the Tories introduced these positions that ate not needed so they should scrap them led by Jessie. Mr.Herefordian
  • Score: 2

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree