Alarm scam targets Herefordshire OAPs

Herefordshire Council's trading standards have issued a warning over telesales scam.

Herefordshire Council's trading standards have issued a warning over telesales scam.

First published in News

PENSIONERS are being targeted by a cold-calling scam that sees salesman hard-sell a £3,600 alarm system after quoting just £299 over the phone.

Herefordshire Council’s trading standards and licensing head Mike Pigrem has issued a warning over the scam after a spate of incidents around the county.

He said: “This scam is targeted at older and vulnerable people whereby they scare them into believing the alarm system is a necessity, when it is not.

“Never deal with any cold callers on the telephone or at the door - virtually all rogue trading operates this way.”

The scam begins by the firm pitching a £300 alarm system over the phone that allegedly costs £1500.

Then, when the salesman follows up the following day with a face-to-face meeting, they attempt to coerce the customer into signing up for a £3,300 five-year monitoring system and waive their seven-day cancellation rights.

The system is then fitted the next day to give victim as little time as possible to discuss it with their family or neighbours.

The council’s trading standards department has managed to intervene and cancel a number of contracts – and are calling on anyone who believes they have been a victim to get in touch.

You can contact trading standards on 01432 261761, while free advice on security can be obtained from your local Safer Neighbourhood Team.

Comments (3)

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8:17pm Thu 20 Mar 14

RogerLFC says...

I had a cold caller at my door today. Various one's come every week. Total irritation. Especially as every time my doorbell gets pressed my dogs' go mental.
I had a cold caller at my door today. Various one's come every week. Total irritation. Especially as every time my doorbell gets pressed my dogs' go mental. RogerLFC
  • Score: 2

10:29am Fri 21 Mar 14

Ubique1 says...

If the Trading Standards have evidence that this Company are scammers and are acting illegally I believe that TS should name and shame the Company or take them to Court then the name of this Company will be published in the HT.
Companies like this have been picking on one of the most vulnerable section of Society and need to be brought to book soonest.
If the Trading Standards have evidence that this Company are scammers and are acting illegally I believe that TS should name and shame the Company or take them to Court then the name of this Company will be published in the HT. Companies like this have been picking on one of the most vulnerable section of Society and need to be brought to book soonest. Ubique1
  • Score: 3

11:38pm Fri 21 Mar 14

Hereford person says...

I had a phone call from one of these cretin's tonight she asked me if I was under 80 and I would get a free alarm, while I am sure she was doing a job to earn a living I had to tell what I thought of her idea.
I had a phone call from one of these cretin's tonight she asked me if I was under 80 and I would get a free alarm, while I am sure she was doing a job to earn a living I had to tell what I thought of her idea. Hereford person
  • Score: 1

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