WILLIAMS are delighted to announce their 10th anniversary.

Opening the Hereford branch in Bridge Street in 2004 with just two full time staff they quickly established themselves as an innovative and proactive agent. After managing a mix of chains and independent agencies Richard Williams was really keen to show people how he sold property for the best price while still offering a superb fee.

Ever since opening they have strived to invest in anything that makes life easier for sellers and buyers.

The firm had cloud technology seven to eight years before it became standard, they used 3D floor plans to save house hunters time and always provided feedback after every viewing to their sellers.

As soon as they opened the shop, they found customers gave excellent feedback. They received letters of thanks and this motivated staff to keep selling more property.

The biggest test was when the largest recession since 1930 hit in 2008. All they could do was simply work harder to get the property sold.

The work paid off and although many agents had to close, they expanded in 2010 to a bigger office in King Street to cope with the increased market share they gained. It is a café style so that people who are new to Hereford can come in relax and browse the property.

Richard Williams comments "When we reflect on our business, we realise that it is our customers who have allowed us to be so successful. Without them we wouldn't be able to reinvest and keep employing local people. If you are thinking of selling, contact us for a free valuation or advice on moving."